Online Service Marketplaces
are the Future

start a marketplace within a few days!

Since 2011 we have been focusing on online marketplaces, related scalable business models & industries with a highly professional IT background. We provide disruptive marketplace technology for your business.

Service & Eventmanagement

automate all marketplace operations for yourself (operator), service providers (seller) & clients (customer)

Accounting & Invoicing

all relevant documents, like bills, monthly accountings, etc., will be generated by our system automatically

White Labeling

we individualize your marketplace (incl. UI/UX) based on your business needs and processes

Checkout & Booking

your booking process can be changed to your customers & sellers needs anytime

Ticketing & Online Payment

we provide fully integrated e-commerce functionalities, like support of credit cards, sepa, paypal, vouchers, etc.

Attendee Management & CRM

all marketplace participants can access their data in real-time and are able communicate via mobile messaging & webRTC (Video)

Vouchers & Promotions

beside various payment options we provide an extensive voucher system to you marketplace operators and service providers (seller)

Real-time Communication

your sellers can digitalize not only their administrative tasks, but also their provided services via integrated LMS, webRTC video streaming (peer-to-peer, broadcast), etc.

CHOOSE THE FEATURES YOU NEED – WE MAKE YOU AN OFFER

Recommendation Engine

Use Case / Customer

A centralized, cloud-based search index and extensive analytics connect all single marketplaces to enable comprehensive recommendations to customers, e.g. a customer has booked a fitness service and receives similar contents in the fields of sports, health & wellness and reduced offerings


Incentives + Gamification

Use Case / Customer

Every booking results in customer-points, e.g. a customer has collected multiple „health“-points via multiple bookings of personal trainer lessons and receives the next lesson for free


Cross-Selling + Up-Selling

Use Case / Customer

The recommendation system provides services to a customer which are independent of the currently visited marketplace – Click Through Rate (CTR) & Retention Rate increase, Churn Rates can be reduced, e.g. a customer can be redirected to another marketplace (operated by you) with different contents, but matching interests


Customer Acquisition

Use Case / Customer

Existing customers profit from service discounts – potential new customers are initially tempted to buy required services without getting in contact with other media subscriptions & topics, e.g. a customer will be emotionalized in the first step and serviced by on-going media channels in the second step which reduces Customer Acquisition Costs (CPA)

Seller Acquisition

Use Case / Seller

A marketplace acts as sales and marketing channel for existing and new service providers – bookings, payments & customers can be easily managed via multi-tenancy technology by every service provider himself, e.g. trainers, coaches, consultants, brokers & venues profit from a complete, web-based event- and service-management tool including web-shop functionalities


Sustainability & Relationship Management

Use Case / Customer, Seller

Digitalization through service marketplaces opens endless possibilities in terms of „preferred partner“ programs, customer support (in particular via integrated Mobile Messaging & Live Video Streaming services) and establishment as a „lifetime“-caregiver to the customer, e.g. a customer needs continuing education, mobility services, health consulting, travel advice and many more services at least once in a life (Customer Lifetime Value)


Internal Education, Training & Consulting

Use Case / Operator

You can act not only as marketplace operators, but also as service provider: Innovative event & attendee management capabilities can be used for internal employee trainings – the platform provides blended learning & platform independent video conferencing (peer-to-peer & broadcasting) based on newest technology standards, e.g. digitalize internal trainings or facilitate collaborative work, professionalize registration to meetings & events, provide real-time consulting, etc.

About us

Focus on highly scalable event & service marketplace concepts (provided as SaaS)
Specialized in cloud-based technologies & e-commerce architectures
Use cases in tertiary sector like education, health, travel, sports, shareconomy, consulting, wellness, lifestyle, mobility, etc.
Highly motivated team of professionals

Awarded Know-how & Experience

National Multimedia & e-Business Award (government)
Born Global Champion Award (government)
Mercur ICT Innovation Award (government)
Member of goInternational Silicon Valley Initiative (government)


Challenges

Why launching service marketplaces?

New „products“ must be situation-based, simple to understand & individualized
Customer needs are often not known – especially young target groups are a black box
Traditional companies have difficulties to emotionalize customers and struggle in community building
Situation-based offerings have to be targeted at the right time in the right place

CHANCES

Why launching service marketplaces with us?

Marketplace setup, IT operations & updates are completly outsourced to us
Easy service digitalization by launching a service marketplace provided as by us as “SaaS”
Establish new relationship between you (operator), service providers (seller) & clients (customer)

 
Marion Kanalz, MSc.
COO
+43 660 778 779 0
 
Henning Börstinger
Customer Development
+43 660 778 779 2
 
Laura Schwar
Regional Manager
+43 660 778 779 3
 
Alexander Schmid, MSc
CEO
+43 660 77 359 77
 
Christoph Tockner
Digital Business Manager
+43 660 778 779 1
 
Monika Kljajic
Regional Manager
+43 660 778 779 3
 
Johann Brandauer, MSc
Managing Partner Technology
+43 660 778 779 0
 
Carolina Janat, BSc.
Support & Key Accounting
+43 800 100 365
 
DI (FH) Philipp Egger
Managing Partner Marketing/CRM
+43 660 778 779 0
 
Adrian P. Alonso, BSc.
Head of Development
+43 800 100 365
 
Markus Kainz, MSc
Managing Partner Business Relations
+43 660 778 779 0

Best Practice Marketplace

Leading EdTech Service Marketplace

To set up a proof-of-concept we launched our portfolio education marketplace www.courseticket.com in 2014 (Austria & Germany).
With its extensive features, including automation of billing, recurring payments, SMS or platform independent real-time communication (webRTC) via video stream it quickly became Austria’s leading event & service marketplace

3.000+ Different sellers in fields of education, sports & leisure

30.000+ Events, courses, workshops, subscriptions & trainings

120.000+ Page views per month

Other Marketplaces

From individual platforms to scalable marketplaces

ooom - inspiring people.

ooom

Live-Consulting Marketplace

aspidoo - live learning

aspidoo

Live-Learning Platform

clavit - ngo/npo management

clavit

Eventmanagement Marketplace (NGO/NPO)

Competitive Advantage & USP

Speed-to-Market

Agile „Software-as-a-Service“ (SaaS) concept allows platform setup(s) with minimal efforts & costs
Flexible & modular feature integration enables digitalization and highest possible automatization of main marketplace processes, like booking, ticketing, payment, billing, messaging

Mission Statement

Disruption of traditional Industries

Service digitalization by launching various service marketplaces
Establish relationship between marketplace owner (operator), service providers (seller) & clients (customer)

You want to receive an offer? We need to know your requirements to give you an individual approximation depending on your branch, processes & UI/UX needs.

get in contact
initial setup & individual customization …

starting at EUR 10.000,-

monthly SaaS fee depending on SLA …

starting at EUR 480,-

Company

courseticket GmbH

Address Siebenbrunnengasse 17, Top 7
1050 Vienna
Austria
Contact support@courseticket.com
FN 358331h
UID ATU66281338
Form of Organization GmbH
Registered Office Vienna
Registration court Handelsgericht Wien
Commercial Regulations www.ris.bka.gv.at
Code of Conduct www.guetezeichen.at
Owner, editor and publisher courseticket GmbH
Information and Complaints support@courseticket.com
Customer Support: Mo – Fr, 09:30 to 17:00
Email: support@courseticket.com
Tel.: +43 (0)800 100 365